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PRIVACY POLICY

 
     
 

Your Medical Records and Privacy

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. We ask that you review it carefully.We are committed to protecting the confidentiality of medical information about you. We create a medical record of the care and services you receive to provide you with quality care and to comply with certain legal requirements. This notice is to tell you about the ways in which we may use and disclose medical information about you. We also describe your rights and certain obligations we have regarding the use and disclosure of medical information. We are required by law to:

  • Make sure that medical information that identifies you is kept private;
  • Give you this notice of our legal duties and privacy practices with respect to medical information about you, and make a good faith effort to obtain your acknowledgement of receipt of this notice; and
  • Follow the terms of the notice that is currently in effect.

If you have any questions about this notice or our policies please contact:
Sharon White or Debbie Klingler

Lawrence Plastic Surgery
1112 W 6th St Suite 210
Lawrence, Kansas 66044
Phone: 785-843-7677
Fax: 785-843-1637
Toll Free: 866-298-2986

 

Effective January 2003

Your Rights Regarding Your Medical Information

Right to inspect and copy:
You have the right to inspect and copy medical information that may be used to make decisions about your care. Usually this includes medical and billing records notes. Please feel free to ask our staff if you will need this information. We can typically comply with your wishes for limited portions of your chart to be copied and given to you right away (i.e. a test report, x-ray report, etc.). Requests for more extensive information may take longer to process and such requests should be submitted in writing to our office staff. We may charge a fee for the costs of copying, mailing, or other supplies and services associated with your request.

We may deny your request to inspect and copy in certain very limited circumstances. If you are denied access to medical information you may request that the denial be reviewed. Another licensed health care professional chosen by this office will review your request and the denial. The person conducting the review will not be the person who denied your request.

We will comply with the outcome of the review.

Right to Amend:
If you believe that medical information we have about you is incorrect or incomplete you may ask us to amend the information. You have the right to request an amendment at any time. We ask that requests to amend medical information be in writing and that you provide a reason that supports your request.

We may deny your request if you ask us to amend information that:

  • Was not created by us, unless the person or entity that created the information is no longer available to make the amendment;
  • Is not part of the medical information kept by or for this medical office; or
  • Is accurate and complete.

Right to Request Restrictions:
You have the right to request a restriction or limitation on the medical information we use or disclose about you for treatment, payment, or health care operations. You also have the right to request a limit on the medical information we disclose about you to someone who is involved in your care or the payment for your care, like a family member or friend. We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you with emergency care. Please note the following:

  • Many patients are cared for by a spouse, relative, or friend at home immediately following an operation or procedure. In fact, we insist on this after procedures involving a general anesthetic. In order to assist these caregivers and insure your safety postoperatively it will be necessary to communicate with them information involving the procedures you have had performed. We will not discuss your information with others not directly involved with your care unless we have your permission to do so.
  • You have the right to request that medical information be communicated to you in a certain way or a certain location. For example, you may ask that we only contact you at work or by mail. Please let us know how you would prefer to be contacted if we need to reach you regarding lab results, scheduling, appointment changes, or for other medical matters.
  • We will not give out medical information about you to others, whether by phone, in person, or in writing, unless we have your permission to do so except as described in the following section.

 

How We May Use and Disclose Medical Information About You

The following categories describe different ways that we are permitted to use and disclose medical information without a specific authorization from you.

For Treatment:
We may use medical information about you to provide you with medical treatment services. We may disclose medical information about you to other medical personnel who are involved in taking care of you. For example, we will need to provide medical information when ordering x-rays, mammograms, or lab work.

We also may disclose medical information about you to people outside the office who may be involved in your care after you leave the office such as family members, friends, or other medical providers we use to provide services that are part of your care.

For Payment:
We may use and disclose medical information about you so that the treatment and services you receive may be billed to and payment may be collected from you, an insurance company, or a third party. For example, we may need to give your health insurance company medical information about you to support our claim for reimbursement. We may also tell your health plan about treatment you are going to receive to obtain prior authorization for your procedure. We may also provide information about you to other health care providers to assist them in obtaining payment for treatment and services provided to you.

Right to an Accounting of Disclosures:
You have the right to request an accounting of disclosures. This is a list of the disclosures we made of your medical information that was sent to requesting entity. Information on this prior to 2003 may be incomplete, as this represents a new change in our policies.

Appointment Reminders:
We may use and disclose medical information to contact you as a reminder that you have an appointment for treatment or medical care at this office.
Research. Under certain circumstances, we may use and disclose medical information about you for research purposes. For example, a research project may involve comparing the health and recovery of all patients who received one treatment to those who received another for the same condition. All research projects, however, are subject to a special approval process. Your name, address and other information that would reveal who you are will only be given with your authorization.

As Required By Law:
We will disclose medical information about you when required to do so by federal, state or local law.

To Avert A Serious Threat to Health or Safety:.
We may use and disclose medical information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person. Any disclosure, however, would only be to someone able to help prevent the threat.

Organ and Tissue Donation:
If you are an organ donor, we may use or disclose medical information to organizations that handle organ procurement or organ tissue transplantation as necessary to facilitate organ or tissue donations.

Military and Veterans:
If you are a member of the armed forces, we may release medical information about you as required by the military command authorities.

Employers:
We may disclose medical information about you to your employer if we provide healthcare for work related illness or evaluations at the request of your employer.

Worker’s Compensation:
We may release medical information about you for workers’ compensation or similar programs. These programs provide benefits for work related injuries or illness.

Public Health Requirements:
We may disclose medical information about you for public health activities. These activities generally include the following: control of disease, births and deaths, child abuse, reactions to medications, to notify patients of product recalls, to notify persons who may have been exposed to disease or to notify appropriate government authority if there is belief that the patient has been a victim of neglect, abuse or domestic violence. We will only make this disclosure if required by law.

Health Oversight Activities:
We may disclose medical information to a health oversight agency for activities required by law. Examples include audits, credentialing, medical review, investigations, inspections or licensure. These activities are necessary for the government and other entities to monitor health care systems.

Lawsuits and Disputes:
If you are involved in a lawsuit or a dispute we may disclose medical information in response to a court order. Examples might include a subpoena, warrant, summons, or other lawful process by someone else involved in the dispute. We may use information in emergency circumstances to report a crime, the location of the crime, or the identity, description or location of the person who committed the crime.

Inmates:
If you are an inmate of a correctional institution or under the custody of a law enforcement official we may release medical information about you to the correctional institution or law enforcement official. This release would be necessary for the institution to provide you with health care, to protect your health and safety, and for the safety and security of the correctional institution.

Other Uses of Medical Information:
Other uses and disclosures of medical information not covered by this notice or the laws that apply to us will be made only with your written authorization. If you provide us authorization to use or disclose medical information about you, you may revoke that authorization, in writing, at any time. If you revoke your authorization we will no longer use or disclose medical information about you for the reasons covered by your written authorization. Of course, we are unable to take back any disclosures we have already made with your permission and we are required to retain our records of the care that we provided to you.

Changes To This Notice:
We reserve the right to make revisions or changes in these policies effective for medical information we already have about you as well as any information we receive in the future. You may ask for a copy of the current notice in effect at any time.

Acknowledgement:
You will be asked to provide a written acknowledgement of your receipt of this notice of our privacy practices. We are required by law to provide you with this notice and obtain acknowledgement from you. However, your receipt of care and treatment from this office is not conditioned upon your providing the written acknowledgement.

Right to a Paper Copy of this Notice:
You have the right to a paper copy of this notice. To obtain a paper copy please ask our staff and one will be provided to you.

 

Complaints

If you believe your rights with respect to medical information about you have been violated you can file a complaint in writing to Debbie Klingler, Patient Billing Coordinator. You will not be penalized for filing a complaint.

 

 

copyright© Lawrence Plastic Surgery 2004